We want you to be delighted with everything you purchase at NYK1.com. Due to the delicate nature of beauty and cosmetic products, please note that we are unable to accept returns once the products have been used. On the rare occasion that you are not completely satisfied with your purchase, please get in touch with us so that we can assist you personally.
At NYK1 we also understand that you may have aftersales queries when buying our products. Do not hesitate to get in touch with your questions. Ultimately we want you to make sure that you are in love with our products as much as we are!
We can only accept gel nail polish returns where the contents remain unused. A £1.00 refund administration charge per polish will be deducted from the refund amount to subsidize the postage, handling and administration fees associated with your order.
A customized NYK1 Colour Kit may only be refunded when returned at the buyer’s cost in an unused, perfect and resalable condition. A total of £8.00 will be deducted from the final refund amount to subsidize Postage, Customization, Pick & Pack and Administration fees associated with your order.
We will always do our utmost best to make sure you are entirely satisfied with your purchase. On some occasions however, where a refund is requested, we reserve the right to charge a fair re-stocking fee to cover all order related fees only. We do not profit from returned orders.